PROBLEM
everytime i try and connect my lg viewty to my pc to download photos i open the lg suit connect te usb and try to syncronise the pc and phone and it says my "com port" is either not working or i should go in thro an idle screen. Can anyone shed any light on this becuase im confused, all i wanna do is get my photos off the phone.
SOLUTION
- The Idle Screen is the main/home screen of your phone - the screen that appears after your phone introduces itself after switching on. In order to sync, the PC Suite needs the phone to be on the Idle Screen or Home Screen for some odd reason.
- try clicking the button on top right hand of screen (multitasking button) see if there are any menus open . pc suit wont connect if there are any open menus. so u will need to close any b4 tring to connect.
- Eventually I have managed to syncronise the PC and the LG phone and enabled the transfer of files from the phone to the computer. This is what I did :
1- started the LG suite with the phone in standby
2- clicked on the synk configuration button
3- cleared all the squares except "Contacts", replacing MS Outlook with Outlook Express
4- clicked on the "syncronise now" button and the syncronisation was successfull.
after that, I activated LG PC Suite, the LG window came up in the computer and I was able to copy the files from the LG to My Documents by just moving them with the mouse pointer.
Now I can open the .JPG and .DivX files in my computer OK, but I can not open the .3GP files because Windows does not recognise them.
I hope this may be of help.
